Returns & refunds
Unused/ unwanted items
We accept returns on any unused products, still in their original packaging within 14 days of completed shipment. Please e-mail firstname.lastname@example.org and provide us with your order number and details and we will provide you with the returns details.
Used/ unwanted items
We cannot accept returns for any products that have been used and merely unwanted due to hygiene reasons.
In the unlikely event that you deem your product to be faulty, please e-mail email@example.com to notify our team and we will investigate the matter for you.
Any refunds issued
Refunds issued will be refunded via the same payment method that you purchased the item originally with.