FAQs

What is the resistance of the band?

Currently we offer one band, which is described at medium – heavy resistance

How long does delivery take?

UK: 1-2 working days (signed for)

Europe – 5- 7working days (tracked and signed for)

Rest of the World – more information via www.royalmail.com (tracked and signed for where available)

I have not received my confirmation email

Please wait up to 24 hours for your confirmation email. Often it can go straight into your junk and spam folder, so make sure you check there!

If you still have not received your email please get in touch at virtufitness@gmail.com

You will also receive a confirmation of payment via Paypal once payment has been completed.

What if I’m not happy or my item is faulty/ damaged?

Please refer to our returns policy page.

Can I receive bulk order discounts?

Please contact virtufitness@gmail.com if you are interested in placing an order for 10+ bands.